Unplugged Part 2: Using Cool Thinking

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Unplugged Part 2: Using Cool Thinking In today’s always connected world, so many of our interactions appear to demand an immediate response, with an implied suggestion that if you cannot respond immediately, you are simply not up to the challenge! In our second ‘Unplugged’ article, we pose the question: is this environment overwhelming us and starting to degrade our decision-making …

The Importance of Storytelling

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The Importance of Storytelling “‘Twas the night before Christmas, when all through the house…” “Marley was dead, to begin with. There was no doubt whatever about that.” “Whenever I get gloomy with the state of the world, I think about the arrivals gate at Heathrow Airport.” We all love a good story. A tale that tugs on the heartstrings and …

Living with the Ghosts of Past, Present and Future

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Living with the Ghosts of Past, Present and Future Christmas time is often one of reflection and consideration, as we look back at the year gone by and look forward to the year ahead, as was so masterfully captured in Charles Dickens’ A Christmas Carol and as Scrooge discovered, there is value in considering each part of our lives…  The …

Traditions and Stories

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Traditions and Stories: From business to Bouche de Noel The model we most often use to describe culture in organisations, which nicely demonstrates its complexity (and its resistance to being changed) is Johnson and Scholes’ Cultural Web. It describes the various elements of the organisation that support its central ‘way of being’ (i.e. the culture). As well as the visible …

Why Leadership Matters – Part 2

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In last month’s edition of Converse, our guest writer Bob Phillips introduced his personal reflections on leadership, including how to understand and make the most of your own strengths, and how to get the best out of your team. For this edition, Part II, he takes a look at the importance of leadership when dealing with wider groups of people; …

When Comms Goes Bad: Mistakes not to make when communicating during change

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“The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw Whenever a business embarks on a period of change, it will (hopefully) involve an element of communication. This comms aspect can often play second fiddle to the changes themselves, but as anyone who has recently bought a Toblerone and was horrified to …